Trace

Trace is plug-in. There is no wiring and no electrician — it goes straight into an ordinary outlet, and the cord and switch are ready to use out of the box.

Trace is dimmable. Pair and Set orders include the correct compatible dimmer in the box, so there is nothing to research. Single orders work with standard TRIAC dimmers such as Lutron or Leviton; see Specifications for the model we use.

Care: dust with a soft, dry cloth. No solvents on alabaster, stone or brass. Natural materials are exactly that — the veining is unique to each piece and will not match the photos precisely.

Live with it for 60 days. If it isn't right in your room, email us and we send a return label and book a UPS pickup from your door. Full refund, no restocking fee. Fixtures need to be uninstalled and in their original packaging.

Not sure about the size? Before we ship, text a photo of your space to (813) 790-7240 and we'll confirm the size and proportions, usually the same day. It's free and it prevents most returns.

Arrives damaged? A replacement ships before anything comes back. Send a photo of the damage within 7 days and we take it from there.

Tiixo Care covers the LED, driver and finish against faults. Two years on a single, five years on Pair and Set orders. We keep replacement drivers in stock for every fixture we sell, so a failed part never means a dead light.

Buy one now, add the second later. Order a single and within 30 days you can add a matching Trace at the pair price. The code arrives in your order confirmation.

Price promise. If we lower the price of your fixture within 30 days of your order, we refund the difference.

Do I need an electrician?

No. Trace needs no wiring at all.

What does “fit check” mean?

Text us a photo of the space before you order. We'll tell you which size to choose. It takes a few minutes and it's free.

What if it arrives damaged?

We ship a replacement first, before you send anything back. A photo of the damage is all we need.

What if I don't like it in my room?

You have 60 days. We email a label and UPS collects it from your door. Full refund.

Do I need a dimmer?

Not required, but recommended. Pair and Set orders include the correct one. For a single, any standard TRIAC dimmer works; we list the exact model in Specifications.

Will the finish match the photos?

Natural materials vary. The veining and warmth differ piece to piece, which is the point. If you want to see it first, order a $5 finish sample and we credit it back on your fixture.

Can I buy one now and a second later?

Yes. Order a single and you'll get a code in your confirmation email to add a second within 30 days at the pair price.

How long does delivery take?

Ships in 3 to 5 days from our partner warehouse, then 5 to 10 days in transit, fully tracked. The exact window is shown above the Add to cart button.