Illuminate Your Space
Outdoor Lights
Frequently Asked Questions
Find answers to common questions about our products and services
Return Policy Overview
Return window:
You have 30 days from the date you receive your order to request a return.
Condition:
Items must be unused, in their original condition, and returned in the original packaging with all accessories, tags, and included materials.
Easy returns:
Our support team will guide you through the return process to make it as smooth as possible.
Territorial scope:
This return and refund policy applies to purchases made within the United States.
Order cutoff time: 5:00 PM Eastern Time (ET).
Orders placed after this time will be processed the next business day.
Order handling time: 1 to 3 business days (Monday to Friday).
Once your order is processed, it is prepared and handed off to the carrier for shipment.
Transit time: 5 to 12 business days (Monday to Friday).
Estimated delivery time: 6 to 15 business days.
Delivery times may vary slightly depending on your location and carrier delays.
Once your order ships, you'll receive a tracking number via email. You can use this to monitor your package's progress.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay for your convenience.